Sometimes it’s easy to get caught up in your own reality and to forget, at least for a time, that your reality and someone else’s isn’t always the same thing. Even if you experience the same situations, in the exact same way, your perceptions of those experiences, the way your minds process them, can be worlds apart.
It’s not always as simple as saying “this happened and this is how you should all react” because one person’s offence is another person’s humour. What one individual may find traumatic, another may not even notice has happened and that’s all before you take personality and personal circumstances into account! It’s both a fascinating and excruciatingly complex part of the human condition… And when you’re in a situation where you have to navigate these experiences, both your own and others’, on a regular basis, it is quite literally impossible to get it right 100% of the time. On top of all this is the fact that even if perceptions align, support is given in the right places and personalities don’t rub the wrong way, we must also walk the tightrope of constructive communication.
Many of you may have noticed that the Disabilities Team had a bit of a breakdown of communication some weeks ago. This wasn’t the whole team; I’d like to make that very clear. This was a case of unsuccessful communication between the management and, as I’m the Disabilities Manager, the blame for that has to rest on me, at least partly.
I won’t go into too many details because, frankly, this was a private matter that should have remained private, but I made a choice to support my community in a certain way and part of the way I do that is by being as honest and frank as I feel is appropriate… And what I feel is appropriate is often too honest and frank for some people! So, with respect to the others involved, I’d like to give you the explanation I feel you deserve but I ask that in return, you, as the community I serve, remember that one side of a story, or even two or three sides, even combined together, don’t always reflect the truth because perceptions differ, so the best policy is to remember that if you weren’t there, it probably isn’t any of your business… This is a lesson I’ve learned the hard way and the long road to the discovery has caused me many a headache, including the one that led to this particular miscommunication.
Long story short, I said some rather inadvisable things during what I thought was just a usual bought of low mood in a private capacity. As it turns out, this was more than a case of simple low mood and more of one of those times that I probably should have been shut in my bedroom and had cookies thrown at me through a cat flap until I was safe to come out again. Instead, I refused to accept that I was feeling quite as bad as I really did and when it was pointed out to me by someone I cared about, I did what we typically do and I lashed out. What can I say; I’m only human!
However, instead of this episode of private health issues and personality clashes being kept private, it was taken further and I asked for help. It seems that I asked for help in the wrong place as when I expected the support system I had helped to create to support me, it collapsed. This is partly my fault and partly the fault of others but I want to make it perfectly clear that no malicious intent was intended by anyone. This was a series of misunderstandings, bad communication and general human error on the part of a few people who are all trying to do the work of ten people each… That drastic workload being undertaken by a brave few could not keep on going without something unfortunate happening… And, as usual, my impatience and inability to just let things go brought it all to a head.
I want to apologise for the confusion, the upset and the distress that this situation has brought about to my friends, my colleagues, their families and the community. I couldn’t keep going forever and I’m now, in hindsight, rather shocked at just how long I managed without having a total meltdown (I have the support of my team and you people in the community to thank for lasting so long!)…
Procedures were in place to stop this sort of thing from happening but since the team has gone through some pretty drastic changes over the last year, those procedures needed updating and communicating to people and it is directly my fault that this wasn’t done and I really can’t apologise enough for that.
After discussions with the PF Committee and the Disabilities Team, I’ve decided that, if you’ll all still have me, I would like to remain in my post as Disabilities Manager, after a break and some readjusting of roles and support procedures to reflect what this unfortunate episode has highlighted…
I hope that you will join me in applauding the team and how they have dealt with this issue with dignity and integrity and I hope you all had a Happy Yule and a blessed new year.
xXx Debi xXx